FAQ
In order for you to get answer to your question as quick as possible we have gathered the most frequantly asked questions here. for you to get as quick help as possible, we have tried to collect the most common questions here.
Best Rate Guaranteed LKR 16,000 / Per Night
Best Rate Guaranteed
In order for you to get answer to your question as quick as possible we have gathered the most frequantly asked questions here. for you to get as quick help as possible, we have tried to collect the most common questions here.
The safety and well-being of our guests and employees have always been our top priority, and that commitment takes on special significance in these times. We are dedicated to provide experiences in a safe and sanitized environment. Temperature scans on arrival, heightened cleaning and sanitation procedures, new spacious layouts in restaurants/ bars are some of the measures we have implemented to protect you. Explore our destinations with peace of mind with your very own Care Kit available for free in your room. It includes hand sanitizer, a face mask, and antibacterial wipes.
In general the climate in Kandy is tropical. Kandy has a significant amount of rainfall during the year. The average annual temperature in Kandy is 24.5 °C | 76.0 °F.
To allow time for cleaning (especially during high season), we would ask you to arrive by 2pm at the earliest and depart by 10.00 am. If your arrival / departure are delayed please contact our front desk immediately.Should there be no back to back bookings, we could arrange for an earlier check in or a later check out.
We are more than happy to arrange any additional services for you. We offer amongst others,we offer a variety of excursions as standard services. Our “RanTuk” a special three wheeler ( easily fits 3 adults) / car/ van for your transportation needs can be arranged for city tours etc. . Please see our excursions. It is strongly recommended that these extra services are booked well in advance of your holiday to avoid disappointment. A minimum of 1 week is recommended.
We offer rooms suitable with wheelchair access. Please contact us for more information.
You have to cancel your booking 3 days prior to the booking date. Please contact our reservations on [email protected] for more information
Yes, all room reservations require a credit card guarantee.